KIS 888 Privacy Policy – Our Commitment to Protecting Malaysian Members' Data

1 Introduction & Scope of This Privacy Policy

KIS 888 is an online casino platform operating for Malaysian users. As a responsible data controller, we are committed to processing your personal data in accordance with applicable Malaysian law, in particular the Personal Data Protection Act 2010 (PDPA 2010).

This Privacy Policy describes the types of personal data we collect, the purposes for which it is collected, the parties who may receive your data, the security measures we take to protect it, and your rights in relation to that personal data.

2 Types of Personal Data We Collect

KIS 888 collects various types of personal data from members during the registration process, platform usage, and ongoing interactions with our services. The following are the main categories of data we collect:

We do not collect sensitive data such as medical or biometric information unless specifically required for identity verification purposes and with your explicit consent.

3 How We Collect Personal Data

KIS 888 collects your personal data through the following methods:

• Directly from You: During account registration, form submission, support ticket creation, participation in promotions, or direct communication with our team
• Automatically: When you browse or use the KIS 888 platform, our systems automatically record technical and usage data through cookies, web pixels and similar tracking technologies
• From Third Parties: Payment service providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u and CIMB Clicks may share transaction information necessary to verify your payment
• Identity Verification: As part of the KYC (Know Your Customer) process, we may request verification documents such as a copy of your MyKad or bank statement

4 Purposes of Personal Data Processing

KIS 888 processes your personal data only for legitimate, stated purposes. We will not use your data for unrelated purposes without first obtaining your consent:

• Account Management: Creating, managing, and maintaining your member account on the KIS 888 platform
• Transaction Processing: Processing deposits and withdrawals in MYR via e-wallets and local online banking
• Identity Verification (KYC): To fulfil anti-money laundering legal requirements and verify the minimum age of 18 years
• Service Delivery: Provides access to games, promotions and all features on the KIS 888 platform
• Service Communications: Sending important notices related to your account, security, and policy changes
• Customer Support: Assists in resolving enquiries, complaints, and technical issues
• Security & Fraud: Detecting and preventing fraud, collusion, and money laundering
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling
• Platform Enhancements: Analysing usage patterns to improve the user experience and KIS 888 services
• Marketing (with consent): Sending promotional offers and updates about KIS 888 where you have consented to receive marketing communications

5 Data Sharing & Disclosure

KIS 888 does not sell, rent, or trade your personal data to third parties. However, in certain limited situations, we may need to share your data with the following parties:

• Payment Service Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks) — to process your financial transactions
• Game Software Providers: Third-party game providers that supply slots, table games, poker, and live casino on the KIS 888 platform — only data required for gaming functionality
• Statutory Authorities: Police, courts, financial regulators, or any Malaysian government authority when required by law
• Fraud Monitoring Services: Third-party security service providers that assist KIS 888 in detecting and preventing fraudulent activity
• Professional Advisors: Lawyers, accountants, or auditors bound by professional confidentiality obligations

When we share data with third parties, we ensure they are bound by data protection obligations equivalent to the standards we uphold and that they use such data only for the specified purposes.

6 Security & Data Protection

KIS 888 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Our security measures include:

• 256-bit SSL data encryption for all communications between your device and KIS 888's servers
• Encryption of data at rest for all sensitive information, including financial data
• Role-based access controls — KIS 888 staff may only access data necessary for their specific duties
• Round-the-clock security monitoring, 24 hours a day, 7 days a week, by our cybersecurity team
• Two-factor authentication (2FA) for administrative access to internal systems
• Regular security audits by independent third parties to identify and address vulnerabilities
• Mandatory privacy and data security training for all KIS 888 staff
• A clear and accessible data breach response procedure

While we take all reasonable precautions, no security system can be guaranteed to be 100% secure. In the event of a data breach affecting your information, we will notify you and the relevant authorities as required by applicable law within the stipulated timeframe.

7 Data Retention Period

KIS 888 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by Malaysian law. General data retention guidelines are as follows:

• Active Account Data: For the duration your KIS 888 account remains active, plus any applicable legal retention period
• Financial Transaction Records: Minimum 7 years from the transaction date, in accordance with Malaysian financial legal requirements
• Identity Verification (KYC) Records: Minimum 5 years after account closure or after the business relationship ends
• Support Communication Logs: Up to 3 years after case resolution
• Technical Data & System Logs: Typically 12 months for security and fraud detection purposes

When data is no longer required, it will be securely deleted or anonymised so that it can no longer be traced back to you personally.

8 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 and KIS 888's privacy policy, you have the following rights with respect to your personal data:

9 Cookies & Tracking Technology

KIS 888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform. We use the following types of cookies:

• Essential Cookies: Required for core platform functions such as login, game sessions and security. Cannot be disabled.
• Functional Cookies: Saves your preferences such as language, betting denomination and display settings to improve your experience.
• Analytics Cookies: Helps us understand how members use the platform so we can improve our services. Data is collected in aggregate form and does not identify individuals.
• Security Cookies: Used to detect and prevent fraudulent activity and to ensure the security of your account.

You can manage your cookie settings through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the KIS 888 platform.

10 Links to Third-Party Platforms

The KIS 888 platform may contain links to third-party payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and Malaysian bank FPX portals. Once you click these links and enter their platforms, KIS 888's Privacy Policy no longer applies.

KIS 888 is not responsible for the privacy practices or content of such third-party platforms. We encourage you to read the privacy policy of every third-party platform you visit before providing any personal information.

11 Children's Privacy

The KIS 888 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If we discover that data belonging to someone under 18 has been collected, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who discover that their underage child has registered on KIS 888 are urged to contact us immediately at support@kis888.click so that we may take the appropriate action.

12 Amendments to the Privacy Policy

KIS 888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technology. When we make significant amendments, we will:

• Updating the "Last Updated" date at the top of this document
• Displaying clear notices on the KIS 888 platform homepage
• Notifying members via email or platform message of any significant amendments

It is your responsibility to review this Privacy Policy periodically. Your continued use of the KIS 888 platform after any amendments are published will be considered your acceptance of the updated version.

13 How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels: